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Terms & Conditions

Last Updated: 9th Dec, 2025

Welcome to Pervelle (“Company”, “we”, “our”, “us”).
These Terms & Conditions govern your use of our website https://pervelle.com and any purchase or interaction with our products and services.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of our website.


1. Use of Website

By using our website, you confirm that:

  • You are at least 18 years old, or using the website with the supervision of a parent/guardian.

  • You will use the site only for lawful purposes.

  • You will not engage in any activity that could harm or disrupt the website.

We reserve the right to restrict access, block users, or modify content at any time.


2. Product Information

We strive to provide accurate descriptions, images, and details for all our products.
However:

  • Colors and packaging may vary slightly due to lighting or screen differences.

  • Product availability may change without notice.

  • We reserve the right to modify or discontinue products at any time.


3. Pricing & Payments

  • All prices on our website are listed in Indian Rupees (INR).

  • Prices may change at any time without notice.

  • We accept payments through secure gateways (e.g., Razorpay, UPI, credit/debit cards).

  • By placing an order, you authorize us and our payment partners to charge your selected payment method.

We are not responsible for delays or errors caused by payment gateways.


4. Orders & Acceptance

After placing an order, you will receive:

  1. An order confirmation email

  2. A shipping confirmation once your order is dispatched

We reserve the right to refuse or cancel orders for reasons including but not limited to:

  • Product unavailability

  • Payment issues

  • Suspected fraud

  • Incorrect pricing or technical errors

If your order is cancelled, a full refund will be issued.


5. Shipping & Delivery

Shipping timelines, delivery procedures, and related conditions are explained in our Shipping Policy, which forms part of these Terms & Conditions.

By placing an order, you agree to all terms stated in the Shipping Policy.


6. Returns, Refunds & Exchanges

Our Refund & Returns Policy outlines the rules regarding:

  • Damaged or defective products

  • Return eligibility

  • Refund timelines

  • Non-returnable items

By purchasing from us, you agree to this policy.


7. Intellectual Property

All content on this website—including:

  • Logos

  • Product names

  • Images

  • Text

  • Graphics

  • Website design

—is the intellectual property of Pervelle and protected under copyright laws.

You may not copy, reproduce, distribute, or modify any content without written permission.


8. Prohibited Activities

You are strictly prohibited from:

  • Making false orders or fraudulent claims

  • Uploading harmful code, malware, or viruses

  • Scraping, copying, or harvesting website data

  • Misusing our website for illegal purposes

Violation of these rules may result in legal action.


9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Their content

  • Their privacy practices

  • Any interaction you have with those sites

You access third-party sites at your own risk.


10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages.

  • We are not responsible for delays, losses, or damages caused by courier services.

  • Our total liability shall not exceed the amount paid for the product in question.


11. Indemnification

You agree to indemnify and hold harmless Pervelle, its owners, employees, and partners from any claims or damages arising from:

  • Your misuse of our website

  • Violation of these Terms

  • Violation of any law or third-party rights


12. Changes to Terms

We may update or change these Terms & Conditions at any time without prior notice.
Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website constitutes acceptance of the updated terms.


13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
Any disputes shall be handled in the courts located in Mumbai, Maharashtra.


14. Contact Information

For questions or concerns regarding these Terms & Conditions, contact us:

📩 official@pervelle.com
🌐 https://pervelle.com

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