Privacy Policy

Last Updated: 9th Dec, 2025

Welcome to Pervelle (“Company”, “we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website https://pervelle.com or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Pervelle is a fragrance and lifestyle brand offering perfumes and related products through our website https://pervelle.com.
This Privacy Policy applies to all information collected through our website, e-commerce store, customer support channels, and any related services.

2. Information We Collect

We may collect personal data in the following ways:

a) Information You Provide

Name
Email address
Phone number
Billing and shipping address
Account login details
Order details
Messages or inquiries you send to us

b) Information Collected Automatically

When you browse our website, certain data may be collected automatically such as:

IP address
Browser type and version
Device information
Pages visited
Time and date of visit
Cookies and tracking technologies

3. Comments & User-Generated Content

When visitors leave comments on our site, we collect:

The information entered in the comment form
IP address
Browser user agent string (for spam detection)

An anonymized hash of your email may be sent to the Gravatar service to check if you are using it.
Once your comment is approved, your profile picture may be visible publicly.

4. Media Uploads

If you upload images to our website (e.g., in reviews), please avoid uploading images containing EXIF GPS location data.
Other visitors may be able to download and extract location data from such images.

5. Cookies

We use cookies to improve user experience and site performance.

Types of cookies used:

a) Comment Cookies

If you leave a comment, you may choose to save your:

Name
Email
Website

b) Login Cookies

If you visit our login page:

A temporary cookie checks browser compatibility (removed when you close your browser)

If you log in:

Login cookies last 2 days
Screen display settings last 1 year
If “Remember Me” is selected, login persists 2 weeks
If you log out, login cookies are removed

c) Editing Cookies

When you edit or publish a post, a cookie stores the post ID (expires in 1 day).

6. Embedded Content

Our website may include embedded content such as:

Videos
Posts
Images
Social media widgets
External website links

Embedded content behaves exactly as if you visited that third-party website directly.
These websites may:

Collect your data
Use cookies
Track your interactions

We do not control the privacy practices of third-party websites.

7. Who We Share Your Data With

We may share your data with:

a) Service Providers

To process orders and operate the website, we may share data with:

Payment gateways (e.g., Razorpay)
Delivery and logistics partners
Email/SMS communication tools
Spam detection & analytics tools

b) Security Systems

When you request a password reset, your IP address may be included in the reset email.

We never sell or trade your personal data.

8. How Long We Retain Your Data

Comments: indefinitely, for automatic approval of future comments
Customer accounts: as long as the account is active
Order data: retained for legal, financial, or tax purposes
Contact form entries: retained for customer support purposes

You may request deletion of your account at any time (except data required by law).

9. Your Rights Over Your Data

Depending on your location, you may have the right to:

Request a copy of the personal data we hold
Request correction of inaccurate/ incomplete data
Request deletion of your data
Request restriction of data processing
Request transfer of your data
Withdraw consent at any time

To make a request, contact us at official@pervelle.com.

We may ask you to verify your identity before processing the request.

10. Where Your Data Is Sent

Visitor comments and form submissions may be checked using automated spam detection tools and analytics systems. These may include third-party providers located outside your country.

11. How We Protect Your Data

We implement industry-standard measures including:

SSL encryption
Secure servers
Restricted data access
Regular security audits
Secure payment gateways

While we take strong precautions, no method of transmission over the internet is 100% secure.

12. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for the privacy practices or content of these websites.

13. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.

14. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

📩 Email: official@pervelle.com
🌐 Website: https://pervelle.com